Return Policy

At Protect X, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we offer returns under the following conditions:

• Returns or exchanges are accepted within 7 days from the date of delivery.
• Products must be unused, unopened, and in their original packaging.
• Proof of purchase (invoice or order confirmation) is required.
• Used, opened, or damaged items (due to misuse or improper handling) are not eligible for return.

Return Process

• Contact our support team via email(Info@Protectxuae.com) or WhatsApp to request a return.
• Once approved, instructions for return or pickup will be shared.
• Refunds will be processed within 5–15 business days after inspection, using the original payment method.

Shipping Policy

Protect X aims to deliver your products quickly and safely.

• We currently ship within the UAE.
• Orders are processed within 1–2 business days.
• Delivery time typically ranges between 2–5 business days, depending on location.
• Shipping charges (if any) will be displayed at checkout.

Important Notes

• Delays may occur due to weather, holidays, or courier issues.
• Protect X is not responsible for delays caused by incorrect delivery information provided by the customer.

Privacy Policy

Protect X respects your privacy and is committed to protecting your personal information.

• We collect personal details such as name, phone number, email, and address only to process orders and improve our services.
• Your information is kept secure and will never be sold, rented, or shared with third parties, except when required to complete your order (e.g., delivery partners).
• Our website may use cookies to enhance user experience and analyze website traffic.

By using our website, you agree to our privacy practices.